Waste Billing & Collection Trend
Monthly billed amount versus actual collection
Environmental Service Activity
Monthly complaints and tree-related requests
Complaint Type Analysis
Environmental complaints grouped by complaint type
Tree No Objection / Clearance by Request Type
Distribution of requests under the Tree No Objection / Clearance module
Household Registry
Maintain household accounts used for waste billing and collection.
Households
Registered household waste accounts
| Household ID | Household Head | Address | Members | Waste Account | Status | Action |
|---|---|---|---|---|---|---|
| HH-000124 | Roberto Santos | Barangay 2 · Purok 3 | 5 | Monthly Residential | Active | |
| HH-000125 | Maria Reyes | Barangay 4 · Mabini Road | 4 | Monthly Residential | Active | |
| HH-000126 | Pedro Lim | Barangay 3 · National Highway | 6 | Monthly Residential | Active | |
| HH-000127 | Liza Mendoza | Barangay 5 · Purok 1 | 3 | Monthly Residential | Inactive |
Household Details
Selected record
Business Registry
Maintain establishment records used for waste billing.
Business Accounts
Active and retired establishments
| Account No. | Business Name | Owner | Classification | Barangay | Monthly Fee | Status | Action |
|---|---|---|---|---|---|---|---|
| BUS-000031 | ABC Carwash | Juan Dela Cruz | Service Establishment | Barangay 3 | ₱100.00 | Active | |
| BUS-000032 | Sunrise Bakery | Ramon Flores | Food Establishment | Barangay 2 | ₱100.00 | Active | |
| BUS-000033 | JZH Chicken Poultry Farm | John Yap Ahhi | Agricultural Business | Barangay 4 | ₱150.00 | Active |
Waste Fee Settings
Configure waste billing rates used by household and business accounts.
| Fee Code | Account Type | Description | Billing Cycle | Amount | Status | Action |
|---|---|---|---|---|---|---|
| WF-001 | Household | Residential Waste Collection Fee | Monthly | ₱50.00 | Active | |
| WF-002 | Business | Commercial Waste Collection Fee | Monthly | ₱100.00 | Active |
Other Fee Settings
Fees for environmental certifications and clearances.
| Document / Service | Fee | Status | Action |
|---|---|---|---|
| Certificate of No Objection | ₱300.00 | Active | |
| Clearance for Tree Cutting | ₱300.00 | Active | |
| Clearance for Tree Trimming | ₱300.00 | Active | |
| Clearance for Tree Pruning | ₱300.00 | Active | |
| Clearance for Transport of Trees | ₱300.00 | Active |
Waste Billing
Generate, monitor, and collect household and business waste charges.
Billing Accounts
Current waste collectibles
| Account | Payer | Type | Billing Period | Collectible | Collected | Balance | Status |
|---|---|---|---|---|---|---|---|
| HH-000124 | Roberto Santos | Household | Jan–Aug 2026 | ₱400.00 | ₱400.00 | ₱0.00 | Paid |
| BUS-000031 | ABC Carwash | Business | Jan–Aug 2026 | ₱800.00 | ₱500.00 | ₱300.00 | With Balance |
Receive Payment
Sample split payment
Environmental Complaint
Register complaints, conduct inspection, endorse validated cases, and monitor Mayor action.
Complaint Registry
Monitor complaint status and workflow
| Complaint No. | Subject | Complainant | Respondent | Barangay | Date Filed | Status | Action |
|---|---|---|---|---|---|---|---|
| EC-2026-0029 | Illegal Dumping Along Roadside | Pedro Cruz | For Verification | Barangay 2 | Aug 28, 2026 | Draft | |
| EC-2026-0028 | Alleged Fly Infestation | Maria Santos | JZH Poultry Farm | Barangay 4 | Jul 01, 2026 | For Inspection | |
| EC-2026-0024 | Open Burning of Garbage | Anonymous | Reyes Family | Barangay 5 | Aug 06, 2026 | Endorsed to Mayor | |
| EC-2026-0019 | Wastewater Discharge | Liza Mendoza | ABC Carwash | Barangay 3 | Jul 15, 2026 | For MENRO Action |
Complaint Process Flow
MENRO and Mayor-side status progression
Environmental Action & Certification
Mayor-side review of MENRO-endorsed environmental complaints and tree certification / clearance requests.
Endorsed Environmental Transactions
Incoming MENRO transactions requiring Mayor action
| Reference | Source | Subject / Document | Person / Applicant | Barangay | Requirement | Status |
|---|---|---|---|---|---|---|
| EC-2026-0024 | Complaint | Open Burning of Garbage | Anonymous / Reyes Family | Barangay 5 | Action / Disposition | For Review |
| TC-2026-0045 | Tree Request | Certificate of No Objection | Jufel Noreen T. Viajar | Brgy. Tabuc-Suba | Mayor Certification | For Review |
| TC-2026-0039 | Tree Request | Clearance for Tree Cutting | Maria Reyes | Barangay 4 | Mayor Clearance | Returned to MENRO |
Action / Disposition Document Preview
Official Mayor document

Reference: EC-2026-0024
Subject: Directive on Open Burning Complaint
After review of the MENRO endorsement and inspection findings, the respondent is directed to undertake the following:
- Cease open burning immediately.
- Allow MENRO compliance validation.
- Coordinate with concerned offices when necessary.

Tree No Objection / Clearance
Certificate of No Objection and tree cutting, trimming, pruning, and transport clearance requests.
Requests
Tree certification and clearance registry
| Request No. | Document Type | Requestor | Barangay | Tree Species | Fee | Status | Action |
|---|---|---|---|---|---|---|---|
| TC-2026-0045 | Certificate of No Objection | Jufel Noreen T. Viajar | Brgy. Tabuc-Suba | Mahogany & Coconut | ₱300.00 | Endorsed | |
| TC-2026-0039 | Clearance for Tree Cutting | Maria Reyes | Barangay 4 | Acacia | ₱300.00 | Certificate Ready | |
| TC-2026-0036 | Clearance for Tree Trimming | Pedro Lim | Barangay 3 | Narra | ₱300.00 | For Payment |
Tree Request Workflow
MENRO → Mayor → Payment → Release

Collection Summary Report
| Barangay | Household Collectible | Business Collectible | Total Collected | Outstanding |
|---|---|---|---|---|
| Barangay 1 | ₱120,000 | ₱38,000 | ₱142,500 | ₱15,500 |
| Barangay 2 | ₱146,000 | ₱41,000 | ₱168,400 | ₱18,600 |
| Barangay 3 | ₱132,500 | ₱44,000 | ₱153,300 | ₱23,200 |
Report Filters
Report coverage and output

Environmental Complaint Report
| Complaint No. | Date Filed | Type | Barangay | Subject | Status |
|---|---|---|---|---|---|
| EC-2026-0028 | Aug 30 | Illegal Dumping | Barangay 2 | Roadside dumping | For Inspection |
| EC-2026-0024 | Aug 27 | Waste / Sanitation | Barangay 5 | Open Burning | Endorsed |
| EC-2026-0019 | Jul 15 | Water / Drainage | Barangay 3 | Wastewater Discharge | For MENRO Action |
Report Filters
Environmental service reports
Audit Trail
System-wide activity history for accountability and monitoring.
| Date / Time | User | Office | Module | Activity | Reference | IP / Device |
|---|---|---|---|---|---|---|
| Sep 16, 2026 · 09:14 AM | MENRO Admin | MENRO | Environmental Complaint | Endorsed complaint to Mayor | EC-2026-0024 | Municipal Network |
| Sep 16, 2026 · 09:03 AM | MENRO Staff | MENRO | Environmental Complaint | Uploaded inspection report | EC-2026-0028 | Municipal Network |
| Sep 16, 2026 · 08:42 AM | Mayor Office | Mayor | Action & Certification | Returned tree clearance | TC-2026-0039 | Municipal Network |
| Sep 16, 2026 · 08:15 AM | Collector | Treasury | Waste Billing | Posted payment | OR-004128 | Municipal Network |